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FAQ

Common questions.

Can't find your answer? Send us a message above.

How do I sign up as an artist?

Click "Sign up free" at the top of this page and choose Artist, Producer or Label when you create your account.

How do royalties work?

You earn a set amount per stream, calculated from our royalty settings. Verified artists receive a higher multiplier. Your full breakdown is visible in the Earnings screen of our app.

How do I withdraw my earnings?

From the app's Earnings screen, tap "Request Payout". Choose Mobile Money (PawaPay) or Bank Transfer, enter your amount and submit. Payouts are processed manually by our team.

Is the app available on iOS and Android?

Yes — the Seven Stars app is available for both iOS and Android. Download it and log in with your account.

Can I upload music as a fan account?

No — fan accounts are for listening and discovering music. To upload tracks you need an Artist, Producer or Label account, created via this website.

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